If for any reason you are unsatisfied about your
purchase please contact us at touchofglassgifts@yahoo.ca

within 7 days of reciept of item to arrange an exchange.

We will give you a credit for the full amount of your purchase (not including S&H). 

Shipping


We ship worldwide. Our shipping costs are for

U.S. and Canada only, please e-mail us for International shipping.

We will ship your item within 1-3 days of
your payment being received.

We use good shipping materials and use professional
packers to pack your items to ensure safe delivery.

If you do not recieve your package within 21 days
of purchase, please contact us.

You never need to worry, we will provide a full refund if your item arrives broken or is lost in the postal service.



Privacy & Security



We never sell your information to any third party or use it for any purpose other than to fulfill your order and to communicate with you. We use Paypal to process your payments. As such, our company never gets/stores your credit card information. Paypal processes over $7 billion in payments every year and is known in the industry as one of the safest payment methods online. You do not need a Paypal account to shop with us, you can also pay but money order.

All amounts are in Canadian Dollars.


Taxes

U.S. customers do not pay any taxes. Canadian customers need to pay taxes on the item cost and the S&H as follows:



* Ontario customers pay 6% GST and 8% PST